Lawrence, KS

Tuesday, October 29, 2024

9:20 PM

Terms of Service & Disclaimer


1. **Agreement Participation**: Enrollment in the Planned Agreement and by also accepting payment processor terms that say you also agree to these terms signifies your acceptance to receive maintenance services for HVAC and related systems, offering prioritized scheduling and discounts on selected services.

2. **Service Coverage**: This agreement includes thorough cleaning and evaluation of the specified equipment. Any additional service needs will be communicated, with applicable discounts on future parts and services. All options available will be discussed, and responsibility always falls solely on the equipment owner.

3. **Filter Allocation**: The agreement only provides a pleated filters or one large pleated filter annually if enrolled in the SAFER plan. Additional filters and services can be purchased separately from Okellys HVAC, and any repairs identified during visits will be billed accordingly

4. **Transferability and Refund Policy**: The Service Plan is non-refundable or transferable to new property owners or different properties. SAFER plan does allow for refunds and transfers, otherwise no refunds will be issued upon property sale or agreement termination.

5. **Commitment to Integrity**: We are dedicated to delivering exceptional service, maintaining honesty, and presenting all available options before undertaking repairs. While we aim to prevent issues, unforeseen breakdowns may occur. Insurance is carried for such events. If a problem cannot be resolved by me, I provide free referrals and assist throughout the process. You Understand and Agree All Services either owed, used, past, current, or future, may be canceled at any time and / or removed.

6. **Services Guidelines**: By signing up for any Service Plan you agree it is your responsibility to ensure all items are satisfied in the time stated in agreements, and that you understand mistakes can happen and Okellys HVAC only has to make good effort to making customers happy!




DEFINITIONS AND SERVICES

<--- Basic Plan Included

<--- Basic Plan Included

A Service Call

HVAC Service Call for Diagnosis and Assistance

Ensure your comfort with our comprehensive HVAC service call.

I will diagnose and look to resolve any issues with your heating, ventilation, and air conditioning system. During a service call, I carefully inspect your system, perform diagnostic tests, and identify any malfunctions.

We then discuss clear solutions to restore your system's optimal performance.

If needed, any referrals are always free, and I help you thru the process.

Trust and Respect is important for me, to help keep your home comfortable and efficient year-round.

AC/Furnace Summer Prep

Yearly AC Check-Up

To ensure your air conditioning system is running efficiently and reliably during the hot summer months, it's important to conduct a comprehensive check-up.

Here are the key areas and components I focus on:

  • Refrigerant Levels

  • Pressures

  • Cleaning and Dusting

  • Electrical Connections and Circuits

  • Multimeter and Visual Checks

  • Condenser Coil

  • Air Filter

  • Blower Motor

  • Evaporator Coil

  • Drain Line

  • Fan Motor and Blade

  • Compressor Check

  • Capacitor

  • System Performance Test

  • Insulation Check

  • Thermostat


    By focusing on these areas, I can help maintain your air conditioning system’s efficiency and reliability throughout the summer.

    Regular maintenance not only extends the life of your equipment but also helps reduce energy costs and prevent unexpected breakdowns.

AC/Furnace Winter Prep

Yearly Furnace Check-Up

To ensure your furnace is running efficiently and safely, it's important to conduct a yearly check-up.

Here are the key areas and components I focus on:

  • Cleaning and Dusting

  • Electrical Connections and Circuits

  • Multimeter and Visual Checks

  • Safety Switches: such as flame rollouts, thermal limits, and pressure switches

  • Air Filter

  • Flame Sensor

  • Ignition Device

  • Inducer

  • Blower

  • Capacitor

  • Heat Exchanger

  • Thermostat

  • Gas Lines and Connections

By focusing on these areas, I can help maintain your furnace’s efficiency and safety throughout the year.



Additional Customer Concerns

Additional Customer Concerns

After Hours

After Hours

Guaranteed Same Day Response.

24/7


AI Support

HVAC support robot also specializing in plumbing, and other hardware needs.

Another Service Call (Second)

A Second HVAC Service Call for Diagnosis and Assistance

Ensure your comfort with our comprehensive HVAC service call.

I will diagnose and look to resolve any issues with your heating, ventilation, and air conditioning system. During a service call, I carefully inspect your system, perform diagnostic tests, and identify any malfunctions.

We then discuss clear solutions to restore your system's optimal performance.

If needed, any referrals are always free, and I help you thru the process.

Trust and Respect is important for me, to help keep your home comfortable and efficient year-round.

Another Service Call (Third)

A Third HVAC Service Call for Diagnosis and Assistance

Ensure your comfort with our comprehensive HVAC service call.

I will diagnose and look to resolve any issues with your heating, ventilation, and air conditioning system. During a service call, I carefully inspect your system, perform diagnostic tests, and identify any malfunctions.

We then discuss clear solutions to restore your system's optimal performance.

If needed, any referrals are always free, and I help you thru the process.

Trust and Respect is important for me, to help keep your home comfortable and efficient year-round.

Any Weekend

Weekend

Guaranteed Same Day Response.

24/7


Anytime E-Mail Support

E-Mail Support

Blower Motor

Blower Motor

Borescope Camera

Borescope Camera

Capacitor

Capacitor

Carbon Monoxide Detection

Carbon Monoxide Detection

Coil Cleaning Foam

Coil Cleaning Foam

Cold and Hotspots

Cold and Hotspots

Combustible Gas Detection

Combustible Gas Detection

Compressor

Compressor

Condensate Drain Line Clearing

Condensate Drain Line Clearing

Condensate Pan Treatment

Condensate Pan Treatment

Condenser Clean

Condenser Clean

Contactor

Contactor

DeHumidifier

DeHumidifier

Door Safety Switch

Door Safety Switch

Electronic Leak Detection

Electronic Leak Detection

Emergency Call

Emergency Call

Guaranteed Same Day Response.

24/7


Evaporator Clean

Evaporator Clean

Filter

Air Filter

Fin Straightening

Fin Straightening

Flame Rollout Safety Switch

Flame Rollout Safety Switch

Flame Sensor

Flame Sensor

General Labor

General Labor

Heat Exchanger

Heat Exchanger

Humidifier

Humidifier

Ignition Source

Ignition Source

Inducer Motor

Inducer Motor

Infrared Measurements

Infrared Measurements

Leak Spray Test

Leak Spray Test

Line Pressures

Line Pressures

Moisture Test

Moisture Test

Mold Test

Mold Test

No Trip Charge

No Trip Charge

Oil Temperature

Oil Temperature

Phone Support

Phone Support

Pressure Safety Switch

Pressure Safety Switch

Purifier

Air Purifier

Radon Reading

Radon Reading

Refrigerant Acid Test

Acid Test

Refrigerant Levels

Refrigerant Levels

Register Obstruction Check

Register Obstruction Check

Rust Inhibiting

Rust Inhibiting

Saftey Air Focused Enery Review

SAFER Program: Safety Air Focused Energy Review

Our SAFER Program is an optional add-on to your standard HVAC maintenance checks, providing a comprehensive assessment focused on identifying safety hazards, energy-saving opportunities, and air quality improvements. This program is designed to enhance your routine furnace and AC inspections.

- Comprehensive Assessment focused on safety, energy savings, and air quality

- Acid and moisture tests

- Mold strip analysis

- UV disinfection discussions

- Filter inspections or replacements

- Boroscopic camera inspection into registers

- Drain pan treatment for bacteria

- Schrader valve replacements as needed

- Combustion gas testing for methane, carbon monoxide, and carbon dioxide

- Refrigerant leak detection using electronic tests

- Aroma improvement solutions

- Use of manometer and anemometer for precise measurements inside and outside

- Addressing issues such as dust, bare foundations, and hotspots

These services are available as an add-on to your regular furnace and AC checks, providing an extra layer of safety and efficiency for your home.

Contact us today to enhance your HVAC maintenance with the SAFER Program. Let’s work together to ensure your home stays comfortable and safe this summer!

Shop Vac

Shop Vac

Suggestions and Comments

Suggestions and Comments

System Specifications Report

System Specifications Report

Our System Spec Report provides a detailed diagnosis of your HVAC system's current specifications, both under load and at rest, making it an invaluable tool for landlords, new homeowners, and anyone looking to enhance system efficiency. This report not only helps in understanding the current state of your HVAC system but also aids in proactive maintenance and energy management.

**Benefits:**

- **For Landlords**: The report helps manage liability by ensuring that HVAC systems in rental properties meet safety and performance standards. This can prevent potential issues and costly repairs down the line.

- **For New Homeowners**: Gain a comprehensive understanding of your new home's HVAC capabilities. This insight allows you to identify areas where efficiency can be improved, leading to potential energy savings and increased comfort.

- **For Efficiency Enthusiasts**: Optimize your system's operation to improve performance and reduce energy costs. Understanding your system's specifications allows for informed decisions about upgrades or adjustments that can enhance overall efficiency.

**What We Offer:**

- Full documentation of system specifications

- Comparison of current performance against manufacturer specifications

- Detailed parts list and documentation

- Contact information for technical support, including phone numbers

- Measurement of airflow in CFM (Cubic Feet per Minute)

- Calculation of target superheat and subcooling values

- Analysis of temperature and humidity levels

By providing these insights, you can ensure your HVAC system operates efficiently and meets all required standards. Contact us today to schedule your System Spec Report.

Temperature Safety Switch

Temperature Safety Switch

Text Message Support

Text Message Support

Thermal Imaging

Thermal Imaging

Warranty Support

Warranty Support

Handle documents yourself, or as me for assistance registering and understanding your units warranties.

Terms of Service & Disclaimer


1. **Agreement Participation**: Enrollment in the Planned Agreement and by also accepting payment processor terms that say you also agree to these terms signifies your acceptance to receive maintenance services for HVAC and related systems, offering prioritized scheduling and discounts on selected services.

2. **Service Coverage**: This agreement includes thorough cleaning and evaluation of the specified equipment. Any additional service needs will be communicated, with applicable discounts on future parts and services. All options available will be discussed, and responsibility always falls solely on the equipment owner.

3. **Filter Allocation**: The agreement only provides a pleated filters or one large pleated filter annually if enrolled in the SAFER plan. Additional filters and services can be purchased separately from Okellys HVAC, and any repairs identified during visits will be billed accordingly

4. **Transferability and Refund Policy**: The Service Plan is non-refundable or transferable to new property owners or different properties. SAFER plan does allow for refunds and transfers, otherwise no refunds will be issued upon property sale or agreement termination.

5. **Commitment to Integrity**: We are dedicated to delivering exceptional service, maintaining honesty, and presenting all available options before undertaking repairs. While we aim to prevent issues, unforeseen breakdowns may occur. Insurance is carried for such events. If a problem cannot be resolved by me, I provide free referrals and assist throughout the process. You Understand and Agree All Services either owed, used, past, current, or future, may be canceled at any time and / or removed.

6. **Services Guidelines**: By signing up for any Service Plan you agree it is your responsibility to ensure all items are satisfied in the time stated in agreements, and that you understand mistakes can happen and Okellys HVAC only has to make good effort to making customers happy!




DEFINITIONS AND SERVICES

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